Skip to content

ITIL 4 Foundation

The dominant IT service management framework certification; essential for ITSM roles and IT-PM crossover positions.

Aviso: esta página contiene enlaces de afiliados.

Sitio web oficial →

Fundado

1989

Sede

London, UK (PeopleCert)

Público objetivo

IT service managers, IT project managers, and professionals in ITSM environments.

Características principales

  • 40 multiple-choice questions, 60 minutes, 65% passing score
  • Covers ITIL 4 service value system, guiding principles, 4 dimensions
  • Gateway to ITIL Managing Professional and Strategic Leader pathways
  • Lifetime validity for Foundation level
  • Widely recognized in IT operations and service delivery

Cómo obtener esta certificación

Prerrequisitos

None for Foundation.

Por qué certificarse — ROI

Impacto salarial

Valued in IT operations; ITIL-certified earn ~10-15% premium in ITSM roles.

Beneficios profesionales

Lo que la distingue
The dominant IT service management framework certification; essential for ITSM roles and IT-PM crossover positions.
Reconocimiento del sector
PeopleCert proprietary credential

Quién debería obtener esta certificación

Ideal para:

  • IT service managers
  • IT project managers
  • and professionals in ITSM environments.

Considere alternativas si:

  • IT service management focus — less relevant for pure PM roles
  • PeopleCert dynamic pricing is unpredictable

Precios

Los precios varían.

Debilidades

  • IT service management focus — less relevant for pure PM roles
  • PeopleCert dynamic pricing is unpredictable
  • Expensive for a Foundation-level exam
  • Higher ITIL levels are very costly

Mercados disponibles

Global

Sitio web oficial →

Aviso: esta página contiene enlaces de afiliados.

Comparar con certificaciones similares

PMP (Project Management Professional)

The gold-standard PM certification globally; appears in ~80% of US PM job postings. New July 2026 ex

CAPM (Certified Associate in Project Management)

Lowest barrier PMI credential; ideal entry point for beginners that counts toward future PMP eligibi

PMI-ACP (Agile Certified Practitioner)

The only PMI agile credential covering multiple frameworks; bridges traditional and agile PM worlds.